Update on St Martins Care’s response to the COVID-19 (Coronavirus) Infection – We understand that everyone is worried and concerned at this time, but we want to reassure you that St Martins Care is committed to ensuring the health, safety and wellbeing of our residents and staff. We have been carefully monitoring guidance provided by the Government, Public Health England, CQC and our Local Authority partners. Consequently, we have implemented several control measures which we are sure you will be in full support of for the benefit of everyone. This update provides you with a summary of the latest position with those control measures.
Protecting our Residents and Staff from COVID-19 Infection –
Until further notice, all our homes are in a state of lock-down. This means that we will be restricting access to the home to only essential visitors, such as health care professionals, and family members on a limited basis as explained below.
Irrespective of the above, you must not visit one of our homes if you have recently travelled back to the UK from other infected parts of the world, feel unwell in any way, are displaying any of the following symptoms or have been in contact with anyone that is displaying these symptoms:
We do not take these measures lightly but the prevention and reduction of risk of infection must be the highest priority for all of us and we appreciate your co-operation.
For the time being, only essential visits to the home by family members are permitted. However, we would ask that the following procedures are adhered to in all cases:
Non-essential visits include routine visits from family and loved ones, visits from external services such as hairdressers and activities.
Where exceptional circumstances arise requests for essential visits will be considered by home management.
To further reduce the risk of introducing COVID-19 infection into our homes, we have also decided to suspend all non-essential activities as follows:
It is important to recognise that the situation can change daily and as a Company we aim to ensure that we follow all guidance issued by the Government, the CQC, Local Authorities and other health professionals.
We are sure with the support from families, friends, staff and our residents that we can get through this crisis.
We will do our best to keep everyone concerned updated regularly via our website, social media platforms and direct contact with families and friends.