Visiting is an essential part of caring
At St Martin’s Care, we understand that moving into care can be an emotional transition for families, friends, and residents. We’re committed to making this change as smooth and supportive as possible. We are proud to offer flexible visiting arrangements that prioritise the wishes and wellbeing of our residents.
Staying involved
Flexible visiting that puts residents’ wishes first.
We believe that choosing care should never mean losing precious time with the people who matter most. Family and friends continue to play an essential role in the lives of our residents, and we actively encourage their involvement every step of the way. We also recognise that residents should have full choice over who they wish to see or be visited by.
We have no restrictions on visiting hours, other than restrictions requested by residents collectively or individually.
Meet the Team
A dedicated group of individuals
We employ over 400 caring and committed staff. We focus on recruiting individuals with strong values, a passion for people and a positive outlook.
Find out more
Visiting resident
We facilitate several ways to visit:
- In addition to the resident's own bedroom, every one of our homes has several safe, clean and warm visiting areas where families can meet residents.
- Weather permitting, we are able to facilitate visiting in our safe, enclosed and beautiful garden spaces.
- Family members can also visit during activities, and even participate in some of our home activities alongside residents.
- We are able to facilitate virtual visiting using a selection of online tools such as Zoom, Facebook, Teams and Whatsapp. The fast, free Internet access in all our homes ensures a reliable, clear and high quality connection.
- Finally, we can facilitate visiting outside the home if families or friends wish to take a resident out, although this will be subject to a suitable risk assessment to ensure the resident is safe at all times.
Any restrictions to visiting arrangements may be in the instance of exceptional circumstances, such as a local outbreak of illness, as we remain mindful of infection control and public health guidance. In these cases, temporary measures will be handled with sensitivity and in line with our Outbreak Management and Isolation Nursing Policy and Procedure.
We have a clear and detailed visiting policy that can be requested at any time from any of our care homes.
If you are unable to visit, you can see what your family or friends are up to in our homes through our care home insights or on social media channels.
